Privacy Policy

Introduction

This Privacy Policy describes how SWASTHA TECHNOVATIONS PRIVATE LIMITED and its affiliates collect, use, share, protect, or otherwise process your information/personal data through our website https://atmaparikshan.com/.

You may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India and your personal data will primarily be stored and processed in India.

By visiting this Platform, providing your information, or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and applicable service/product terms, and agree to be governed by the laws of India. If you do not agree, please do not use or access our Platform.

Collection

We collect your personal data when you use our Platform, services, or otherwise interact with us during the course of our relationship. This includes information such as name, date of birth, address, phone number, email, proof of identity/address, and sensitive information like payment details or biometric data.

We may also track your behavior, preferences, and other information you provide, and collect data about your transactions on our Platform or third-party business partner platforms. You are advised never to share confidential details like card PIN or banking passwords.

Usage

We use your personal data to provide the services you request, process orders, enhance customer experience, resolve disputes, troubleshoot problems, detect fraud, enforce our terms, and for marketing research/analysis. Marketing uses will always allow you to opt out.

Sharing

We may share your personal data internally within our group entities, affiliates, sellers, logistics partners, payment providers, and other service providers. We may disclose data to government or law enforcement agencies where legally required or in good faith for security, legal, or fraud prevention purposes.

Security Precautions

We adopt reasonable security practices and procedures to protect your personal data. However, data transmission over the internet is not fully secure, and users accept the risks associated with it. Protect your login and password at all times.

Data Deletion and Retention

You may delete your account from profile/settings, which will erase related information. Deletion may be delayed in case of pending services, claims, or grievances. We retain personal data only as long as required, but may keep anonymized data for research/analysis.

Your Rights

You may access, rectify, and update your personal data directly on the Platform. You also have the right to withdraw consent by writing to the Grievance Officer (details below).

Consent

By providing your personal data, you consent to its collection, use, storage, and processing in accordance with this Privacy Policy. You consent to being contacted via SMS, calls, email, or messaging apps for the purposes mentioned herein. Withdrawal of consent may impact services.

Changes to this Privacy Policy

Please check our Privacy Policy periodically for updates. We may notify you of significant changes as required by law.

Grievance Officer